Soffy Academy support
Use the same Support Address for course help, access recovery, complaints, and refund requests.
Email us
Write to support@pending-domain.example. Include the email used at checkout and a short description of what you need. Never send passwords, full card details, or ChatGPT conversations.
Email supportRefund requests
To use the 14-day Money-Back Guarantee, email the Support Address within 14 days of purchase. The owner reviews the request and issues an approved refund manually in Stripe. There is no self-service refund portal.